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Return policy

Our money back guarantee

To ensure peace of mind before purchasing your Celluvac Starter Kit we offer a 30 day money back guarantee! This means that you have 30 days to return your purchase for a full refund.  

Please note: Using Celluvac along with our recommended lotion and following a healthy diet will only start to show results after 6 weeks. With regular use in the mornings and evenings we guarantee results. Making changes to our body takes time. If you need any information or additional help, please contact us and we will be happy to assist you with whatever your query may be: info@celluvac.co.za.

Cancellations

Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 14 calendar days.
* Note: Celluvac recommends that you use Speed Services Couriers (South African Postal Services) for all returns as it offers shipment tracking through a 24 hours customer helpline. Should you choose to use a carrier that does not offer a tracking facility and the goods are lost then no refund or return will be considered.


International customers should make use of a courier that offers:

1. Shipment tracking.

2. Insure your package for safe return and declare the full value of the shipment failing which loss or damage will be for your account.

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